THE WORKING APPROACH

A scope you can read.
A change you can check.

Choose the work by its intended result. Keep evidence, implementation and search observations in separate records.

The working sequence

  1. 01

    Define the problem

    Name the customer decision or technical behavior that needs attention. Specify the page group and the implementation constraints.

  2. 02

    Establish the evidence

    Collect a dated baseline. Mark assumptions as assumptions and keep a reproducible record of the observed behavior.

  3. 03

    Choose the release

    Prioritize a batch the team can complete. Give every task an output, an implementation owner and an acceptance check.

  4. 04

    Verify and review

    Check what changed in the live page. Review search observations later using comparable dates and conditions.

What makes a handoff usable

An implementation record
FieldPurpose
Affected page or templateTells the team where the change applies
Observed issueSeparates evidence from a hypothesis
Required outputDefines the work to be completed
Owner and dependencyIdentifies who can act and what must happen first
Acceptance checkLets another person verify the release
Compare service scopes ↗Audit or ongoing work? →